Our awards

About Us

We are consistently recognised and appraised by both our customers and those within the financial community for our outstanding range of investment, insurance and banking products and services.

Formerly a Credit Union, Snow Star Credit Union has won many awards for outstanding customer service and the value we provide to our customers.

2020

2019

  • 2018
    • CANSTAR - Outstanding Value - Green Car Loan Promotion Fixed
    • CANSTAR - Outstanding Value - Used Car Loan Promotion Variable
    • CANSTAR - Outstanding Value - New Car Loan Promotion Variable
    • CANSTAR - Outstanding Value - Green Car Loan Promotion Variable
    • CANSTAR - Low Rate - Visa Platinum Credit Card
    • CANSTAR - Low Fee - Visa Classic Credit Card
    • CANSTAR - Outstanding Value - Senior Transactor - Pension Account
    • CANSTAR - Outstanding Value Home Loans - Investor Home Lender
    • CANSTAR - Outstanding Value - Travel Money Card
    • Mozo - Experts Choice Awards 2018 - Low Rate Platinum Credit Card - Visa Platinum Credit Card
    • Mozo - Experts Choice Awards 2018 - No Annual Fee Credit Card - Visa Classic Credit Card
  • 2017
    • Money Magazine Awards 2017 - Personal Lender of the Year
    • CANSTAR - Low Rate - Visa Platinum Credit Card
    • CANSTAR - Low Fee - Visa Classic Credit Card
    • CANSTAR - Outstanding Value - Variable Home Loan Owner Occupied
    • CANSTAR - Outstanding Value - Variable Home Loan Investor
    • CANSTAR - Outstanding Value - Variable Home Loan Construction
    • CANSTAR - Outstanding Value - Fixed Home Loan Owner Occupied
    • CANSTAR - Outstanding Value - Fixed Home Loan Investor
    • Mozo - Experts Choice Awards 2017 - Home Loan Package - Education Home Loan (Package)
    • Mozo - Experts Choice Awards 2017 - Fixed Home Loan - Education Home Loan (Package)
    • Mozo - Experts Choice Awards 2017 - Fixed Rate Investor Home Loan - Education Home Loan (Package)
    • Mozo - Experts Choice Awards 2017 - Low Rate Credit Card - Visa Classic Credit Card
    • Mozo - Experts Choice Awards 2017 - Low Rate Platinum Credit Card - Visa Platinum Credit Card
    • Mozo - Experts Choice Awards 2017 - Balance Transfer Credit Card - Visa Classic Credit Card
    • Mozo - Experts Choice Awards 2017 - No Annual Fee Credit Card - Visa Classic Credit Card
    • Mozo - Experts Choice Awards 2017 - Low Travel Credit Card - Visa Classic Credit Card
    • Mozo - Experts Choice Awards 2017 - Travel Credit Card - Visa Classic Credit Card
    • Mozo - Experts Choice Awards 2017 - Travel Debit Card - Everyday
  • 2016

    • Mozo - People's Choice Awards - No Annual Fee Card - Visa Classic Credit Card

    • Mozo - Experts Choice Awards - Low Fee Platinum Card - Visa Platinum Credit Card

    • Mozo - Experts Choice Awards - Low Rate Platinum Card - Visa Platinum Credit Card

    • CANSTAR Customer Owned Institution of the Year First Home Buyer Award, Victoria 2016

    • Mozo - People's Choice Awards - Customer Satisfaction

    • Mozo - Experts Choice Awards - Australia's Best Mutual Bank

    • Mozo - Experts Choice Awards - Travel Money

    Our Education Package Home Loan was awarded ‘Best Home Loan’ in the following three award categories:

    • Mozo - Experts Choice Awards - Best Home Loan - Offset Home Loan
    • Mozo - Experts Choice Awards - Best Home Loan - Home Loan Package
    • Mozo - Experts Choice Awards - Best Home Loan - Variable Investor Home Loan 
  • 2015

    • Mozo - People's Choice Awards 2015 - Top 5 Mutual Bank

    • Mozo - Experts Choice Awards 2015 - Best New Car Loan

    • Mozo - Experts Choice Awards 2015 - Best Used Car Loan

    • Mozo - Experts Choice Awards 2015 - Best Unsecured Personal Loan

    • 2015 Money Magazine's Best of the Best awards Winner - Cheapest Personal Loan - Bank

    • 2015 Money Magazine's Best of the Best awards Winner - Best Term Deposits - Long Term - Bank

  • 2014

    • Mozo - Experts Choice Awards 2014 - Highly Commended

    • 2014 Canstar Outstanding Value - Personal Loan

    • 2014 Canstar Best Value Australia - Savings

    • Mozo - People's Choice Awards 2014 - Top 5 Mutual Bank

    • Mozo - People's Choice Awards 2014 - Most Recommended Bank

    • Smart Investor Blue Ribbon Awards 2014 - Mutual Bank of the Year

    • 2014 Money Magazine's Best of the Best awards Winner - Cheapest Personal Loan - Bank

  • 2013

    • Roy Morgan - Customer Satisfaction Awards - Bank of the Year 2013

    • Mozo - People's Choice Awards 2013 - Australia’s Best Mutual Bank

    • Mozo - People's Choice Awards 2013 - Best Customer Service

    • Mozo - People's Choice Awards 2013 - Most Trusted Bank

    • Smart Investor Blue Ribbon Awards 2013 - Mutual Bank of the Year

    • 2013 Australian Banking & Finance Awards - Mutual Bank of the Year

    • Roy Morgan - Customer Satisfaction Awards - Bank of the Month for January, February, March, April, May, June, July & November

    • Finalist - Australian Lending Awards 2013

    • Winner - Money magazine's 2013 Best of the Best award - Cheapest Personal Loan - Bank

  • 2012

    • Roy Morgan - Customer Satisfaction Awards - Bank of the Year 2012

    • Mozo - People's Choice Awards 2012 - Australia’s Best Bank

    • Mozo - People's Choice Awards 2012 - Best Customer Service

    • Mozo - People's Choice Awards 2012 - Most Recommended Bank

    • Mozo - People's Choice Awards 2012 - Most Trusted Bank

    • CANSTAR - 'Best Value Mutual Bank' in Australia - 2012 CANSTAR Mutual Bank Awards

    • Roy Morgan - Customer Satisfaction Awards - Best Bank Australia for April, May, June, July, August, September, October, November & December

    • Finalist - Australian Lending Awards 2012

  • 2011

    • Roy Morgan - Customer Satisfaction Awards - Credit Union of the Year 2011

    • Mozo - People's Choice Awards 2011 - Australia’s Best Credit Union

    • Financial Review Smart Investor - Credit Union of the Year Award 2011

    • Money magazine - 2011 Credit Union of the Year

  • 2010

    • Mozo - People's Choice Awards 2010 - Australia’s Best Credit Union

    • 2010 Abacus Innovation Award - Online Membership application

    • CANSTAR CANNEX 2010 National Savings Award for Credit Unions

    • Compliance Team of the Year Award 2010 - Australasian Compliance Institute

    • Money Magazine Awards 2010 - Runner Up - Credit Union of the Year

    • CANSTAR CANNEX 5 star ratings for Credit Card, Green Car Loan, New Car Loan, Personal Loan & Online Saver

  • 2009
    • CANSTAR CANNEX 5 star ratings for New Car Loan, Unsecured Personal Loan, On Call Savings (S1), Online Saver, First Saver and Credit Card (Under the Occasional spender category)
  • 2008
    • AFR Smart Investor Credit Union of the Year
  • 2007
    • AFR Smart Investor Credit Union of the Year